We aim to swiftly process your timesheet. Upon receiving your remittance advice from your agency, we will ensure that your timesheet is processed and payment is made on the same day or the following day.

Absolutely! Our regular processing days are Wednesday and Thursday. If there are any missing details or delayed payments, rest assured we will address them on Friday. Please note that our payroll cutoff time is 7 PM on Fridays

After submitting your RTI on Friday at 7:30 PM, your payslip will be automatically sent to your registered email address. Additionally, you can also log in to your account after this time to download it. If you encounter any issues logging in to your online portal, please reach out to us at payroll@metropayservices.co.uk, and we will assist you by manually downloading and sending your payslip

We have designated Saturday and Monday to address all payroll inquiries. You can reach out to us via email, text, or web form. We are committed to responding on the same day.

Email: payroll@metropayservices.co.uk

Please clcik below the link, you can see the sample payslip and PAYE statement.

Sample payslip

We do not alter your tax code; it is revised and changed by HMRC based on the information received through RTI submissions. Several factors influence these changes, including the number of employments, your earnings within the period, and any underpaid tax.

As an employer, we receive updates from HMRC regarding these changes, and it is our responsibility to implement them accordingly

If you have received less payment than expected, please reach out to us immediately. Your net pay may vary due to the following reasons:

1. Changes in your tax code

2. Initiation of pension auto-enrollment

3. Commencement of student loan contributions

4. Commencement of earning attachment contributions

If you encounter any issues with your net pay, please contact us. We will promptly identify the specific problems and provide a response within three hours.

Processing the expenses, have certain criteria, we will check your asignment and timesheets also we will check evidence for the claiming expenses. If you delay to send the evidence of the expenses or if you did not submit the mileage and expenses form, we will delay to process your expenses.

We will only process advance payments that have been requested by your agency on your behalf.